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Appendix
10
Troubleshooting
Camera will not operate
Power is not turned on.
z
Turn on the camera.
See Turning the Power On/Off
(p. 23)
Memory card slot cover or
battery cover opened.
z
Confirm that the memory card slot and battery cover are securely
closed.
Batteries are loaded in the
wrong direction.
z
Put batteries back into the charger in the correct direction.
Insufficient battery
voltage.
z
Replace with four new AA-size alkaline batteries, or fully charged
Canon NiMH batteries. Or use the Compact Power Adapter.
Batteries are not the right
type.
z
Use only new AA-size alkaline batteries or fully charged Canon
AA-size NiMH batteries.
For information about alkaline batteries, see Proper Battery
Handling
(p. 16)
.
Poor contact between
camera and battery
terminals.
z
Wipe the terminals with a clean, dry cloth.
Camera will not record
Camera is in Playback or
computer/printer
connection mode.
z
Turn the mode lever to the left or press the shutter button halfway
to switch to Shooting mode.
z
During a computer or printer connection, disconnect the interface
cable before switching the camera to Shooting mode.
Flash is charging.
(Blinking white on LCD
monitor/in viewfinder).
z
Wait until stops blinking and lights steadily, signaling that the
flash is charged, then press the shutter button.
Memory card full.
z
Insert a freshly formatted (initialized) memory card.
z
If required, download the images to a computer and erase them
from the memory card to make space.
Memory card not
formatted correctly.
z
Formats (initializes) memory cards.
See Formatting a Memory Card (p. 20)
z
If reformatting doesn't work, the memory card logic circuits may be
damaged. Consult the nearest Canon Customer Support Help
Desk.
Memory card is write-
protected.
z
Slide the write-protect tab of the memory card upward.
See Installing the Memory Card (p. 18)