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Paper Feed
Roller is dirty.
(Auto Sheet
Feeder)
You may need to clean the Paper Feed Rollers.
Follow the procedure below.
Cleaning the Paper Feed Roller of the Auto Sheet
Feeder consumes it, so perform this procedure
only when necessary.
(1) Ensure that the printer is turned on.
If the paper is loaded in the printer, remove the
paper.
(2) Open the Front Feeder and extend the
Paper Output Support.
(3) Hold down the RESUME/CANCEL
button; when the POWER lamp flashes
green three times, release the button.
The Paper Feed Roller will rotate as it cleans.
(4) Repeat step 3 twice.
(5) Load three or more sheets of A4 or Letter-
sized plain paper in the Auto Sheet Feeder.
Set the Paper Thickness Lever to the left.
(6) Hold down the RESUME/CANCEL
button; when the POWER lamp flashes
green three times, release the button.
The paper that is loaded in the printer will feed
through the printer and be ejected.
(7) Repeat step 6 three times.
If repeating this procedure three times or more
does not solve the problem, clean the surface of
the roller with applying a slightly moisten cotton
swab with water to wipe off dust or stain. If the
problem still persists, contact a Canon service
representative.
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