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Appendix C: Product Warranties 121 Limited Product Warranty
5 If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s
warranty, HP shall, within a reasonable time after being notified of the defect, refund the
purchase price for the product.
6 HP shall have no obligation to repair, replace, or refund until the customer returns the defective
product to HP.
7 Any replacement product may be either new or like-new, provided that it has functionality at
least equal to that of the product being replaced.
8 HP products may contain remanufactured parts, components, or materials equivalent to new in
performance.
9 HP’s limited warranty is valid in any country where the covered HP product is distributed by HP.
Contracts for additional warranty services, such as on-site service, are available from any
authorized HP service facility in countries where the product is distributed by HP or by an
authorized importer.
B. Limitations of Warranty
1 TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS
MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS
FOR A PARTICULAR PURPOSE.
C. Limitations of Liability
1 To the extent allowed by local law, the remedies provided in this Warranty Statement are the
customer’s sole and exclusive remedies.
2 TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET
FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY
SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND
WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.