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Chapter 7: Troubleshooting 99 Troubleshooting Common Problems
The camera’s status LCD
is flashing 000
There is no memory card installed in the camera, or the memory card is full. If there
isn’t one installed, power off the camera, install a memory card in it, and then power
on the camera again. If the memory card is full, transfer the images you want to
keep to your computer (see “Transferring Images to Your Computer” on page 46),
and then delete images from the memory card to free-up space.
The image counter on the
camera’s status LCD won’t
reset when the memory
card is empty
The default setting for the image counter is continuous counting of images. If you
want to have it reset to zero when the memory card is empty, you can change the
setting in the Image Counter submenu (under the Preferences menu in Capture
mode). See “Image Counter Submenu” on page 79. Once you have changed the
image counter setting, you must power the camera off and then on again. Also
ensure that the camera’s memory card is completely empty.
The camera will not focus
Ensure that the camera mode dial is set to Capture mode .
You may be too close to the subject. Try using Close-up exposure mode.
Try using Focus Lock. See “Using Focus Lock” on page 25.
Digital zoom is not
working
For Digital zoom to work correctly, the camera’s image LCD must be turned on.
Ensure that the camera mode dial is set to Capture mode . Then press the
DISPLAY button.
The HP Remote Control is
not working
The HP Remote Control does not work while the flash is charging. Try pressing
the Remote Control’s trigger again once the flash has charged.
The HP Remote Control may not work if the camera is sitting under bright
lights or in full sun. In this case, use the 10-Second Timer mode, instead. (See
“Setting the Timer Mode” on page 14.)
The battery in the HP Remote Control may be dead. If so, replace the battery.
The images I captured
have flares of light
across them
Be sure that the viewfinder cap is in place anytime you use the image LCD or the
HP Remote Control to take pictures. Without it, light from the viewfinder may leak
into the image you capture and cause a flare on the image.
I am trying to name a
group of images, but the
camera is not responding
Try using a different group name. Note that the camera does not accept group
names that begin with BR or TL (regardless of language).
Group names must be eight characters or less, and cannot contain spaces.
Problem Solution