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Chapter 7: Troubleshooting and Support 109
Error Messages on the Camera
Message Possible cause Solution
BATTERIES
DEPLETED
.
Camera is
shutting down.
Battery power is
too low to
continue
operation.
Replace or recharge the
batteries, or use an
optional HP AC power
adapter.
Batteries are
defective
Batteries are
shorted or
severely
overdischarged.
Purchase new batteries.
(See Appendix B:
Purchasing Camera
Accessories on
page 139).
Batteries cannot
be charged
Either an error
occurred during
charging, an AC
power disruption
occurred during
charging, the
wrong AC power
adapter is being
used, batteries
are over-
discharged,
batteries are
defective, or no
batteries are
installed in the
camera.
Retry charging the
batteries a couple of times.
If that fails, try charging
the batteries in an external
charger. If the batteries still
will not charge, purchase
new batteries and try
again. (See Appendix B:
Purchasing Camera
Accessories on
page 139).
UNSUPPORTED
CARD
The optional
memory card that
is installed in the
memory slot is
not a supported
memory card.
Ensure that the memory
card is the proper type for
your camera.
(See Storage
on page 145.)