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Chapter 7: Troubleshooting and Support 123
Customer Support is available in the following languages:
Dutch, English, French, German, Italian, Portuguese,
Spanish, Swedish, Traditional Chinese, Simplified Chinese,
Japanese, Korean. (Danish, Finnish, and Norwegian
support information is available in English only.)
3 Access HP e-support. If you have access to the Internet,
connect with HP via e-mail by going to: www.hp.com/
support. You will receive a personal reply from an HP
Customer Support technician. E-mail support is available in
the languages listed at that website.
4 (US and Canadian customers, skip this step and go on to
Step 5.) Contact your local HP dealer. If your digital camera
has a hardware failure, take it to your local HP dealer for a
solution. Service is free during your digital camera’s limited
warranty period.
5 Contact HP Customer Care for support by phone. Please
consult the following website to check the details and
conditions of phone support in your country/region:
www.hp.com/support. As a part of HP’s continuing efforts
to improve phone support information services, we advise
you to check the HP website on a regular basis for new
information regarding service features and delivery. If you
cannot solve the problem using the above options, call HP
while you are in front of your computer and digital camera.
For faster service, please be prepared to provide the
following information:
• The digital camera’s model number (on the front of the
camera)
• The digital camera’s serial number (on the bottom of the
camera)
• The computer’s operating system and available RAM