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Chapter 7: Troubleshooting and Support 95
Problems and Solutions
Problem Possible cause Solution
The camera
does not
turn on.
The batteries
either are
functioning
incorrectly, are
dead, are
installed
incorrectly, are
missing, or are
the wrong type.
z The charge in the batteries could
be low or completely drained.
Try installing new or recharged
batteries.
z Ensure that the batteries are
installed correctly (see page 10).
z Do not use ordinary alkaline
batteries. For best results, use
Energizer Lithium AA or
rechargeable NiMH AA
batteries.
If you are using
an optional
HPAC power
adapter, it is
not connected
to the camera,
or is not
plugged into a
power outlet.
Ensure that the HP AC power
adapter is connected to the
camera and is plugged into a
working electrical outlet.
The optional
HPAC power
adapter is not
functioning
correctly.
Ensure that the HP AC power
adapter is not damaged and is
plugged into a working electrical
outlet.