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116 HP Photosmart M305/M307 User’s Manual
Unknown USB
device
The camera is
connected to a
USB device that it
does not
recognize.
Make sure that the camera
is connected to a
supported printer or
computer.
Unable to
communicate with
printer
There is no
connection
between the
camera and
printer.
z Check that the printer is
turned on.
z Make sure the cable is
connected between the
printer and the camera
or the optional
HP Photosmart M-series
dock. If that does not
work, turn off the camera
and disconnect it. Turn
the printer off and then
on again. Re-connect the
camera and turn it on.
Unsupported
printer
The printer is an
unsupported
device.
Connect the camera to a
supported printer, such as
an HP Photosmart or
PictBridge-compatible
printer. Or connect the
camera to a computer and
print from there instead.
Photo tray is
engaged.
Disengage photo
tray or select
smaller paper
size.
The selected
paper size cannot
be used with the
printer photo
tray.
Disengage the printer
photo tray, or change the
paper size in the Print
Setup menu on the
camera.
Printer top cover
is open
The printer is
open.
Close the top cover of the
printer.
Message Possible cause Solution