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Chapter 7: Troubleshooting and Support 121
Cannot Connect
To Product
(continued)
The optional
memory card
that is installed is
locked.
With the camera turned
off, remove the memory
card and switch the
locking tab on the card to
the unlocked position.
The USB
connection
failed.
Reboot the computer.
Could Not Send
To Service
The computer is
not connected to
the Internet.
Make sure your computer
is online.
Communication
Problem
Other HP Instant
Share software is
running with
exclusive access
to your camera.
Close the other HP Instant
Share program.
Message Possible cause Solution