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Chapter 7: Troubleshooting and Support 87
Chapter 7:
Troubleshooting and
Support
This chapter contains information on the following topics:
z Resetting the camera (page 88)
z Using the camera without installing the HP Image Zone
software (page 89)
z Cleaning the camera lens (page 94)
z Possible problems, causes, and solutions (page 95)
z Error messages on the camera (page 109)
z Error messages on the computer (page 119)
z How to get assistance from HP (page 122)
NOTE For more information about solutions to problems
mentioned here, as well as any other issues you might
have with your camera or the HP Image Zone software,
see the HP Customer Support website: www.hp.com/
support