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Dinion IP Troubleshooting | en 101
Bosch Security Systems Operating Instructions V 2.5 | 2007.6
11 Troubleshooting
If you cannot resolve a fault, please contact your supplier or
system integrator or go direct to Bosch Security Systems Cus-
tomer Service.
The version numbers of the internal processors can be viewed
on a special page. Please note this information before contact-
ing Customer Service.
1. In the address bar of your browser, after the unit IP
address enter
/version (for example 192.168.0.80/version).
2. Write down the information or print out the page.
The following table is intended to help you identify the causes
of malfunctions and correct them where possible.
Malfunction Possible causes Solution
No image transmis-
sion to remote loca-
tion.
Defective camera. Connect a local monitor to the
camera and check the camera
function.
Faulty cable connections. Check all cables, plugs, contacts
and connections.
No connection estab-
lished, no image
transmission.
The unit's configuration. Check all configuration parame-
ters.
Faulty installation. Check all cables, plugs, contacts
and connections.
Wrong IP address. Check the IP addresses (terminal
program).
Faulty data transmission
within the LAN.
Check the data transmission with
ping.
The maximum number of
connections has been
reached.
Wait until there is a free connec-
tion and call the transmitter again.