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90 Solving Problems
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer
or some other source.
1. Turn off your printer and computer, then disconnect the printer’s interface cable.
2. Load letter-size paper in the sheet feeder.
3. Hold down the ) paper button, then press and release the P power button.
Continue to hold down the ) paper button until the P power light flashes.
4. A test page prints the printer’s ROM version number and a nozzle check pattern.
■ If the check page prints, the problem probably lies in your software settings,
interface cable, or computer, or your software may not be installed correctly.
■ If the check page doesn’t print, you may have a problem with your printer.
Try the suggestions in “Problems and Solutions” below.
5. Turn off the printer, connect the interface cable, and turn on your printer and
computer.
Problems and Solutions
Setup and Software Installation Problems
The printer makes noise after ink cartridge installation.
■ When you install ink cartridges, the printer must charge its print head for about
two and a half minutes. Wait until it’s finished (the green P power light stops
flashing) before you turn off the printer, or it may use excess ink the next time you
turn it on.
■ Make sure the ink cartridges are inserted completely, the ink cover is closed, and
no packing material remains in the printer. Turn off the printer, wait a moment,
then turn it back on to clear the error.