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94 Solving Problems
Your printout is faint or has gaps.
■ Clean the print head; see page 73 for
instructions.
■ The ink cartridges may be old or low on
ink; see page 76.
■ Select the correct Type (Windows) or
Media Type (Macintosh) in the printer
driver; see page 38.
■ Make sure your paper isn’t damaged, old, dirty, or loaded face-down. For best
results, use genuine Epson paper.
Caution: Don’t open Epson Status Monitor, pause printing, or respond to any ink
messages when your printer is printing. This may cause your printer to pause and
leave an uneven surface on your printout. If your ink is running low, wait until
printing finishes before checking ink levels or attempting to replace a cartridge. If
you must replace an ink cartridge in the middle of a print job, the quality of your
printout may decline. For best results, check your ink levels and replace ink
cartridges, if necessary, before printing large or high-resolution print jobs.
Your printout is grainy.
■ Use a higher quality paper or select a higher print quality (for Windows, see
page 29; for Macintosh, see page 36).
■ Align the print head as described on page 80.
■ Increase the image resolution or print it in a smaller size; see your software
documentation.
■ Make sure you’re not printing a PostScript
®
file.
You see wrong or missing colors.
■ Make sure Color ink is selected (Macintosh), even when printing black and white
photographs.
■ Clean the print head; see page 73 for instructions.
■ The ink cartridges may be old or low on ink; see page 76.
■ Try turning off PhotoEnhance (Windows). Also check if you’re using a special
effect that alters image colors, like Sepia.