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Appendices
Mail send setting errors
Other errors
Note ----------------------------------------------------------------------------------------------
If you cannot solve the problem using the solutions above, contact a Ricoh office or your
local authorized Ricoh dealer.
Error Message Cause and Action Refer to
NO UPLOAD SERVER NAME
SETTING
The [Server Name] is not set in the Detailed Setups [Mail
Config.] tab. Set the [Server Name] setting.
P.198
CANNOT DETECT IP ADDRESS Unable to acquire the IP address of the SMTP server. Set the
correct [Server Name] setting in the Detailed Setups [Mail
Config.] tab.
P.198
NO RESPONSE FROM SERVER The SMTP server does not respond. Check the advanced
settings on the [Mail Config.] tab.
P.198
CANNOT CONNECT TO
SERVER
An error is received from the server after connecting to the
server. Try resending the file.
-
SETTING ERROR EITHER IN
USER NAME OR PASSWORD
Incorrect [User Name] or [Password] setting. Set the correct
[User Name] and [Password] settings in the Detailed Setups
[Mail Config.] tab.
P.198
FILE SIZE IS TOO LARGE TO
SEND
The image was not sent because the image file size is too
large. Reduce the file size and try resending the image.
P.178
CANNOT SEND Unable to send files for some reason. Wait a moment, and
then try reconnecting.
-
SERVER ERROR An error is received from the server after connecting to the
server. Wait a moment, and then try reconnecting.
-
Error Message Cause and Action Refer to
CANNOT PRINT VIA
WIRELESS LAN.
You cannot use the wireless LAN function to send files to a
printer. To send files to a printer, use the Bluetooth
®
function.
P.157
NO FILE SELECTED FOR
DIRECT UPLOAD
The files to be sent are not selected in the thumbnail display.
Select the files and click the MENU/OK button.
P.212