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11
Appendices
Camera Troubleshooting
Power Supply
Problem Cause Solution Refer to
The camera does not
turn on.
Battery is not loaded or is
exhausted.
Load the rechargeable battery
correctly or charge the battery as
required. Use the AC adapter as
required. Replace the alkaline
batteries with new batteries.
P.24
P.25
P.27
A (manganese dry cell or other)
unacceptable battery is used.
Use the dedicated rechargeable
battery or alkaline batteries.
Never use any other batteries.
P.20
The AC adapter is not connected
correctly.
Reconnect it properly. P.27
The camera is automatically turned
off by auto power off.
Turn the camera back on. P.29
The battery is loaded in wrong
direction.
Load correctly. P.25
The camera turns off
during use.
The camera was left unattended
and unused, so auto power off
turned it off.
Turn the camera back on. P.29
Battery is running low. Charge the rechargeable battery
or use the AC adapter. Replace
the alkaline batteries with new
batteries.
P.24
P.27
P.25
A (manganese dry cell or other)
unacceptable battery is used.
Use the dedicated rechargeable
battery or alkaline batteries.
Never use any other batteries.
P.20
The camera does not
turn off.
Camera malfunction. Remove the battery and load it
again. Reconnect the AC adapter
cable properly, if using.
P.25
P.27
The battery has been
fully charged, but:
• The battery mark is
displayed, indicating
a low battery level.
• The camera turns off.
A (manganese dry cell or other)
unacceptable battery is used.
Use the dedicated rechargeable
battery or alkaline batteries.
Never use any other batteries.
P.20
Cannot charge the
battery.
Battery has reached the end of its
useful life.
Replace with a new battery. P.25
Battery runs out quickly. It is being used at extreme high or
low temperatures.
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Many shots are being taken in dark
places or other location requiring
extensive use of flash.
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