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96 en | Appendix VOT-320
DOC | V4.5 | 2010.09 Installation and Operating Manual Bosch Sicherheitssysteme GmbH
No connection
established, no image
transmission.
The unit's configuration. Check all configuration
parameters.
Faulty installation. Check all cables, plugs, contacts
and connections.
Wrong IP address. Check the IP addresses
(terminal program).
Faulty data transmission within
the LAN.
Check the data transmission
with ping.
The maximum number of
connections has been reached.
Wait until there is a free
connection and then call the
sender again.
The camera does not
report an alarm.
Alarm source is not selected. Select possible alarm sources on
the Alarm Inputs configuration
page.
No alarm response specified. Specify the desired alarm
response on the Alarm
Connections configuration page,
change the IP address if
necessary.
Control of pan/tilt or
other units is not
possible.
The cable connection between
the serial interface and the
connected unit is not correct.
Check all cable connections and
ensure all plugs are properly
fitted.
The interface parameters do not
match those of the other unit
connected.
Make sure that the settings of all
units involved are compatible.
The camera is not
operational after a
firmware upload.
Power failure during
programming by firmware file.
Have the unit checked by
Customer Service and replace if
necessary.
Incorrect firmware file. Enter the IP address of the unit
followed by /main.htm in your
Web browser and repeat the
upload.
Placeholder with a red
cross instead of the
ActiveX components.
JVM not installed on your
computer or not activated.
Install Sun JVM from the
product CD.
Web browser contains
empty fields.
Active proxy server in network. Create a rule in the local
computer's proxy settings to
exclude local IP addresses.
The CONNECT LED
flashes red.
Firmware upload failed. Repeat firmware upload.
Malfunction Possible causes Recommended solution