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she was with IBM Global Services in the Philippines for four years. There, she worked in the
telecommunications and construction industries, serving as technical support for the Customer Care &
Billing System and as a technical analyst for Ariba Buyer. She holds a bachelor's degree in Computer
Science from the University of the Philippines, as well as a master's degree in Electronic Commerce from
Carnegie Mellon University in Pittsburgh.
Jose Carlos Ramos is a Technical Manager in a premier Spanish Business Partner: Aitana SBS
(www.aitanasbs.com). He has a Masters degree in Telecommunication Engineering and a Masters
degree in Business Administration. Jose Carlos has worked as a project manager on several projects
using the Start Now program. He has also trained technical professionals and executives at the university
level. He is currently doing research on the impact of Intranets and knowledge management in SMB
companies for his PhD.
IBM Services
Shankara Naraynan is a Senior IT Specialist for ibm.com Information Planning and Operations in
Atlanta, Georgia. He has over seven years of extensive experience architecting collaborative solutions
using Domino, Java, and Web technologies. He holds a Bachelors Degree in Electronics and
Communication Engineering and is a Certified Lotus Professional Administrator and Developer, a Sun
Certified Java Programmer, and a Sun Certified Web Components Developer for J2EE and MCSE.
Larissa Schoeffing is an IT Specialist at IBM Germany. She has several years of experience at the
WebSphere Innovation Center Stuttgart enabling IBM Business Partners for WebSphere Portal projects.
She holds a diploma in Information Technology from the University of Cooperative Education Stuttgart.
Prerequisites
There are no prerequisite Solution Starting Points.
However, this Solution Starting Point assumes that the customer already has e-mail and directory
systems in their environment.
Related Solutions
The following additional solutions can be used to enhance this solution:
● Process Integration - This Solution Starting Point illustrates how to integrate multiple applications
using a sample business process. This sample shows a parts requisition process that can be
customized for other business processes. The focus is on the approach with the samples
provided so a working prototype can be created quickly. Although parts requisition is the process
used in the sample, the samples can be used to develop a solution for other business processes.
v Collaborative Portal: Implementation Guide