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7-3
Appendix
Troubleshooting
I forgot the password.
●All factory defaults settings can be restored by using the Reset switch (→ P.7-24). The
default administration password is “VB-C50i”. The VB-C50i/VB-C50iR’s settings will need
to be made again, since all network settings such as the IP addresses and subnet masks
are also restored to the factory defaults.
I cannot record pictures.
●The number of pictures that can be recorded depends on the setting. From time to time,
please delete recorded pictures that are not needed (→ P.3-28).
●Check that the camera is on and the cable has been connected properly.
I can’t control the camera.
●Check that the LAN cable for camera control is connected correctly.
●Check to see if the camera angle is restricted to a preset (→ P.3-13).
Note
If you have a problem, consult the ReadMe also. The ReadMe file may contain
important information not included in this manual. Be sure to read the file.
The viewer is disconnected
●Try connecting to the viewer again.
●Check that the network or PC you are using is working properly.
●Reboot the PC and try connecting again.