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Appendix
Chapter 8 Troubleshooting
Glossary
Introduction
Index
Contents
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142
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
Paper jams/pick errors occur frequently.
*1: "Consumables" refers to the brake roller and the pick roller.
Do the documents meet the requirements described in
"Precautions" in "Conditions" (page 41)?
No
Use documents that meet the requirements.
For details, refer to "2.3 Documents for Scanning (ADF)" (page 41).
Yes
Is the inside of the ADF free of foreign matter?
Yes
Clean or remove any foreign matter from the ADF.
For details, refer to "Chapter 6 Daily Care" (page 108).
No
Are the consumables (*1) installed correctly?
No
Install the consumables correctly.
For details, refer to "Chapter 7 Replacing the Consumables" (page 117).
Yes
Are the consumables dirty?
Yes
Clean the consumables.
For details, refer to "Chapter 6 Daily Care" (page 108).
No
Are the consumables worn out?
Yes
Check the consumable counters and replace them if necessary.
For details, refer to "Chapter 7 Replacing the Consumables" (page 117).
No
If the problem persists, check the items in "8.4 Before You Contact the Scanner
Service Provider" (page 149) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.