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Chapter 7 Troubleshooting 91
91
Program Error message
Figure 56. Program Error dialog
This dialog may appear if you have tried to acquire a test image, acquire data, or run in
focusing mode and the DMA buffer size is too small.
To correct the problem:
1. Click on OK.
2. Reboot the WinX application.
3. Note the array size (on the Setup|Hardware|Controller/CCD tab or the
Acquisition|Experiment Setup|Main tab Full Chip dimensions). If your
camera contains a large array (such as a 2048x2048 array), and the DMA buffer
size is too small, there will not be enough space in memory for the data set.
4. Open Setup|Environment|Environment dialog.
5. Increase the DMA buffer size to a minimum of 32 Mb (64 Mb if it is currently 32
Mb or 128 Mb if it is currently 64 Mb), click on OK, and close the WinX
application.
6. Reboot your computer.
7. Restart the WinX application and begin acquiring data or focusing. If you see the
message again, increase the DMA buffer size.