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Troubleshooting
Symptom Action
Power does not turn on. ● Is the AC adapter properly connected?
● Is the battery charged?
● Is the power turned on immediately after it is turned off? Make sure to wait for
an interval of at least 5 seconds before turning on the power again.
Unable to start recording. ● Is the record button lock switch on the handle turned on?
● Is the write-protect switch of the SDHC card turned on? Make sure that the
write-protect switch is turned off. (A Page 31)
● Is the camera recorder set to the Camera mode? (Operation mode indicator:
Lights up in blue/purple) If the operation mode indicator lights up in another
color, camera images are not output. Use the [CAM/MEDIA] selection button
to switch to the Camera mode. (A Page 8)
Camera image is not output on the LCD
monitor and viewfinder screens.
● Is the camera recorder set to the Camera mode? (Operation mode indicator:
Lights up in blue/purple) If the operation mode indicator lights up in another
color, camera images are not output. Use the [CAM/MEDIA] selection button
to switch to the Camera mode. (A Page 8)
Images on the LCD monitor and viewfinder
screens appear dark or blurred.
● Readjust the brightness of the LCD monitor screen and viewfinder.
● Is the [ND FILTER] switch set to [1/16]?
● Is the iris closed?
● Is the shutter speed setting too high?
● Check the connection of the viewfinder cable.
● Is the amount of peaking too little? Use the [LCD PEAKING +/-] button to
adjust the contour for the LCD monitor screen and the [VF PEAKING] knob
for the viewfinder screen. (A Page 28)
● Is the [GENLOCK/AUX] selection switch set to AAUXB?
Camera images are not output in the AUX mode. (U model)
Playback does not start after selecting a
clip thumbnail and pressing the Set
button (
R).
● Is the selected clip a playable clip? Playback is not possible if the clip has a
different video format setting.
HDV/DV signals cannot be input. ● Is the camera recorder set to the IEEE1394 Input mode? (Operation mode
indicator: Lights up in orange)
● Is [System Definition] in the [Record Format] menu correctly set?
(A Page 75)
No sound during playback. ● Is the currently played clip recorded in the Variable Frame Rec mode?
(A Page 60)
The [AUDIO LEVEL CH-1/CH-2]
adjustment knob does not work.
● Is the [AUDIO LEVEL CH-1/CH-2] switch set to AAUTOB?
● Is the [FULL AUTO] switch set to AONB?
SDHC card cannot be initialized (formatted).
● Is the write-protect switch of the SDHC card turned on? Make sure that the
write-protect switch is turned off. (A Page 31)
Battery alarm appears even after loading
a charged battery.
● Is the battery too old?
The time code and user’s bit are not
displayed.
● The time code and user’s bit are not displayed in IEEE1394 Input mode.
● Even in Camera mode or SD Card mode, the time code and user’s bit may not
be displayed depending to the type of status display.
● Is [TC/UB] of [Status Display] in the [LCD/VF] menu set to AOffB? To display
the time code and user’s bit, set it to AOnB. (A Page 91)