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VIII Troubleshooting
5 Networking
- 162 -
Symptom Corrective action
Cannot connect the
system to a network.
(Continued from the
preceding page)
Checking for presence in a LAN
<Using a command from PC to search for the DS-L1 in a LAN>
Check network connections by using the “ping” command.
For Windows, select [Start] - [Programs] - [Accessories] - [MS-DOS
Prompt] in that order, and enter the command from the prompt given
below.
Windows 95/98: PC MS-DOS prompt
Windows NT/2000/XP: Command prompt
Mac OS X, select [Macintosh HD] - [Applications] - [Utilities] -
[Terminal], and enter the command from the TERMINAL screen.
Example: If the IP address of the DS-L1 is 192.168.10.2
Enter the command “ping 192.168.10.2” and hit the return key.
If a message such as “Reply from 192.168.10.2: bytes=32 time…” is
returned, it means that the presence of the DS-L1 in a LAN is
recognized. The problem thus lies in the settings of the DS-L1 or PC.
If a “Request timed out” message is returned, the presence of the
DS-L1 is not recognized. Check the cables, hub connections, and the
network settings of the PC (e.g., the IP address). Also check that the
PC is connected to a LAN (by using a browser or the ping command).
Browser
Cannot access the
camera from a
browser.
• Set exception items in the browser’s proxy settings.
Cannot control the
camera from a
browser.
• Deselect the Read Only check box in Network Settings of the SETUP
menu.
FTP (=> See “4.6 Saving Images to an FTP Server PC from the DS-L1” in Chapter VI.)
Images cannot be
saved to an FTP
server.
Checking the set values
<Settings on the DS-L1>
• Make network settings in Network Settings of the DS-L1 SETUP menu
(e.g., Enable Network and IP Address).
• Always be sure to make gateway settings if data communication
between different network groups is to be performed, such as sending
or receiving data to and from a distant place of business.
<Settings on FTP server PC>
• Check settings on the FTP server.
Check FTP server functions
Check access rights
Testing a connection (login) to the set server
After making network settings on the DS-L1, perform a ping test and
login test.