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VIII Troubleshooting
5 Networking
- 163 -
Symptom Corrective action
Images are
overwritten when
saved to an FTP
server.
When images are sent via FTP, the DS-L1 does not check for duplicate file
names.
Although file names are also suffixed with a serial number when Auto
setting is not used, if the power is turned off once, the serial numbers
recycle and start from 1 again. Therefore, it is possible that one of the
existing files will be overwritten.
Select Auto for File Name in File Settings of the SETUP menu, and time
information will be added to each file name, helping to avoid overwriting
files. For FTP Dir. too, selection of Auto will help to avoid overwriting files
because directories are separated by date.
If the DS-L1 remains turned off for more than a week, its internal timer
will stop. If the DS-L1 is not used for an extended period of time, reset
the time of day. The backup function recovers when the system is
powered on.
The FTP send button
cannot be pressed.
The Capture button
does not respond
even though it has
had Save to Server
assigned.
• Check the network cable and hub connections.
• Select the Enable FTP Client check box in Network Settings of the
SETUP menu.
Even though the FTP
send button is
pressed, the timer
icon keeps running
(for about 1 minute)
and no images are
sent.
This is because the IP address of the External Server that has been set in
Network Settings of the SETUP menu cannot be found.
• Check the IP address of the server one more time.
• If images are sent across a gateway, specify the Gateway address.
• Use the ping test function to confirm.
An FTP error results
when sent to the FTP
server.
The Capture button is
deactivated
immediately after it is
pressed.
This is because the DS-L1 has not logged in to the FTP server.
• Check that the User ID and Password on the DS-L1 side and the user
account on the server side match.
• Check settings on the server side to see if the FTP server function is
active.
• Check settings on the server side to see if the server is enabled to
write.
• If images are sent across a gateway, specify the Gateway address.
• Use the login test function to confirm whether logged in.
Images cannot be
saved to the FTP
server even though
the DS-L1 is
connected to it and no
errors are displayed.
• Check settings on the server side to see if the server is enabled to write.