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118 en | Troubleshooting Guide VG4 Modular Camera System
F.01U.133.268 | 6.0 | 2010.03 User’s Manual Bosch Security Systems, Inc.
No camera control – Ensure that the keyboard and monitor are set to the correct (same) camera number.
If O.K., then:
– Check that the camera address is properly set. Enter ON-997-ENTER to display the
camera address.
If address is not set or is incorrect, then:
– Set the camera address using FastAddress (ON-998-ENTER).
If O.K., then:
– Check that the Amber LED on the AutoDome CPU turns on when receiving pan/tilt
commands from the controller keyboard. The Amber LED indicates control is being
received.
Amber LED on AutoDome CPU Module
Flash Sequence
–Off
No incoming communications or no power
– Solid for 2 seconds
Receiving good data
– Fast blinking
Lost packet(s)
If amber LED does not light when given PTZ commands, then:
– Check if other cameras on the system can be controlled. If not, check the controller
and wiring connections.
If O.K., then:
– Check that the RS-232/485 selector switch is properly set to the proper protocol.
If O.K., then:
– Ensure that all Biphase, Bilinx, or RS-232/485 wires are properly connected. See the
AutoDome Modular Camera System Installation Manual.
If O.K., then:
– Check if you can access the AutoDome OSD menus (ON-46-ENTER).
If O.K., then:
– Confirm that the AutoDome passes homing (SET-110-ENTER).
If AutoDome fails homing, then:
– Contact Bosch Technical Support.
Intermittent camera
control
– Check that only the last AutoDome in a daisy chain configuration is terminated with a
110 Ω resistor across the +/- biphase terminals.
If O.K., then:
– Check that the maximum wire distance has not been exceeded for the control protocol
(the maximum distance for RS-232 is 50 feet). See the AutoDome Modular Camera
System Installation Manual.
If O.K., then:
– Check that all wiring meets Bosch recommended standards and specifications. See the
AutoDome Modular Camera System Installation Manual.
Camera moves when
moving other
cameras
– Check that the camera address is properly set (ON-997-ENTER). If the camera address
is not set, the AutoDome responds to control commands to any camera on the system.
If camera address is not set, then:
–Invoke the FastAddress Menu to assign a camera address (ON-998-
ENTER).
Cannot access user
settings
– Enter the unlock command OFF-90-ENTER. This command may require a password.
(Commands automatically lock in 30 minutes.)