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Technical and Telephone Assistance G-1
Assistance Needed Source of Assistance
You encounter difficulties with
hardware, images, or product
performance.
Refer to the troubleshooting sections of
this manual: camera (in Chapter 7), and
driver (in Chapter 8). If needed, call your
dealer.
The liquid crystal display (LCD) on
the KODAK camera back shows
information you do not understand.
Refer to Chapter 7.
You need assistance with the
EOS-1 N camera.
Refer to the Canon instruction manual
supplied with the camera.
A message appears on the computer
screen that you do not understand
when using one of the supplied
software drivers.
Refer to the messages section of this
manual in Chapter 8.
You encounter difficulty with the
camera.
Perform the self-test and update the
camera firmware. Refer to Chapter 7.
You need other general assistance. Contents and index in this manual.
You are a customer in the U. S, and
you are unable to find answers to
your questions using this manual.
Contact your dealer, then call Kodak at
1-800-23-KODAK (1-800-235-6325).
Appendix G — Technical and
Telephone Assistance
Refer to the following sources for assistance if you have questions as you
work with the camera.