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Chapter 7: Troubleshooting and Support 97
The camera
batteries will
not charge.
Rechargeable
batteries are
not inserted.
Install NiMH batteries. Lithium
and alkaline batteries cannot be
recharged (page 121).
Batteries are
already
charged.
Battery charging will not start if
the batteries were recently
charged. Try charging them
again after they have drained
awhile.
Battery voltage
is too low for
charging to
start.
The camera will not attempt to
charge batteries that may be
damaged or over-discharged.
Remove the batteries from the
camera and charge them in an
external battery charger, then try
them in the camera again. If this
does not work, it is likely that one
or more of the batteries are bad.
Purchase new NiMH batteries
and try again.
The wrong AC
power adapter
is being used.
Use only the HP AC power
adapter approved for use with
this camera (page 127).
The batteries
are damaged
or bad.
NiMH batteries degrade over
time and can fail. If the camera
detects a problem with the
batteries, it will not start charging
or will stop charging prematurely.
Purchase new batteries.
Batteries are
not inserted
correctly.
Ensure that the batteries are
inserted correctly (page 16).
Problem Possible cause Solution