Using SmartSolutions...............................................................................131
What are SmartSolutions?....................................................................................................................131
Maintaining the printer............................................................................132
Maintaining ink cartridges.....................................................................................................................132
Cleaning the exterior of the printer......................................................................................................133
Cleaning the scanner glass....................................................................................................................134
Cleaning the touch screen.....................................................................................................................134
Moving the printer to another location................................................................................................135
Troubleshooting.......................................................................................136
Before you troubleshoot.......................................................................................................................136
If Troubleshooting does not solve your problem..................................................................................136
Setup troubleshooting...........................................................................................................................136
Understanding printer messages..........................................................................................................141
Clearing paper jams...............................................................................................................................151
Print troubleshooting............................................................................................................................154
Copy and scan troubleshooting.............................................................................................................156
E-mail troubleshooting..........................................................................................................................158
Fax troubleshooting..............................................................................................................................159
Memory card troubleshooting..............................................................................................................162
Network troubleshooting......................................................................................................................163
Embedded Web Server does not open.................................................................................................175
Contacting customer support................................................................................................................175
Notices.....................................................................................................177
Product information..............................................................................................................................177
Edition notice........................................................................................................................................177
Power consumption..............................................................................................................................180
Index........................................................................................................191
Contents 5