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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 357
4 Click the Participants tab.
The New Conference - Participants dialog box opens.
You must define or add the Operator participant to the Operator conference.
This participant must be defined as a dial-out participant.
Define the parameters of the endpoint that will be used by the Collaboration Server User to connect
to the Operator conference and to other conference to assist participants.
For more details, see the Polycom RealPresence Collaboration Server (RMX) 1500/1800/2000/4000
Getting Started Guide, Participants Tab.
5 To insert general information, select the Information tab.
The Information dialog box opens.
6 Enter the required information. For more details, see the Polycom RealPresence Collaboration
Server (RMX) 1500/1800/2000/4000 Getting Started Guide, Information Tab.
7 Click OK.
The new Operator conference is added to the ongoing Conferences list with a special icon .
The Operator participant is displayed in the Participants list with an Operator participant icon ,
and the system automatically dials out to the Operator participant.
Saving an Operator Conference to a Template
The Operator conference that is ongoing can be saved as a template.
To save an ongoing Operator conference as a template:
1 In the Conferences List, select the Operator conference you want to save as a Template.
2 Click the Save Conference to Template
() button.
or
Right-click and select Save Conference to Template.
Enable ISDN/PSTN
Dial-in
Select this check box if you want ISDN and PSTN participants to be able to connect
directly to the Operator conference. This may be useful if participants are having
problems connecting to their conference and you want to identify the problem or
help them connect to their destination conference.
Note: ISDN connections are not supported with Collaboration Server 1800.
ISDN/PSTN Network
Service and Dial-in
Number
If you have enable the option for ISDN/PSTN direct dial-in to the Operator
conference, assign the ISDN/PSTN Network Service and a dial-in number to be
used by the participants, or leave these fields blank to let the system select the
default Network Service and assign the dial-in Number.
Note: The dial-in number must be unique and it cannot be used by any other
conferencing entity.
Field Description