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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 868
Card failed to switch to Enhanced
Secure Mode
Card failure occurred when the system was set to Ultra Secure Mode
(ULTRA_SECURE_MODE=YES).
Card failure Possible reasons for the card failure:
• Resetting Card
• Resetting component
• Unknown shelf error
• Unknown card error
Card not found This occurs when: the system does not receive an indication about the
card (since it does not exist…) usually when the card was removed from
the MCU and the system did not have a chance to recalculate it
resources.
Card not responding Possible reasons for the card not responding:
• No connection with MPM card.
• No connection with the Switch.
Cards wrong file's mode
Central signaling component failure Possible explanations:
• Central signaling component failure; unit type:
[NonComponent\CSMngnt\CSH323\CSSIP]
• Central signaling component failure; unit type: (invalid:
[NonComponent\CSMngnt\CSH323\CSSIP])
• Central signaling component failure - Invalid failure type. Unit id: [id],
Type: [NonComponent\CSMngnt\CSH323\CSSIP], Status:
[Ok\Failed\Recovered]
• Central signaling component failure - Invalid failure type
Central Signaling indicating Faulty
status
Central signaling failure detected in IP Network Service.
Central Signaling indicating Recovery
status
Central Signaling startup failure Central Signaling component is down.
Conference Encryption Error
Configuration of external database did
not complete.
Check the configuration of the external DB.
Could not complete MPM Card startup
procedure
Possible explanations:
• Unit loading confirmation was not received.
• No Media IP for this card.
• Media IP Configuration confirmation was not received.
• Unspecified problem.
Check the card slot and reset the card.
Active Alarms
Alarm Code Alarm Description