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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 875
Power off
Power Problem Level Critical
Power Problem Level Major
Product activation failure Assign a new activation key.
Product Type mismatch. System is
restarting.
The user is alerted to a mismatch between the product type that is stored
in MCU software and the product type received from another system
component.
In such a case the system is automatically restarted.
Received Notification failed
Recording device has disconnected
unexpectedly
Red Alarm When a certain timeout will be reached (after startup), MCMS will go over
the configured Spans. A configured Span that is related to nonexistent
card – will produce a 'RED_ALARM' Alert. Similarly on HotSwap: if an
RTM card (or an MPM that has an RTM extension) is removed, MCMS
will go over the configured Spans. A configured Span that is related to the
removed card – will produce a 'RED_ALARM' Alert.
Requested changes to the certification
repository were not completed.
Repository must be updated to
implement these changes.
Resource process failed to request the
Meeting Room list during startup.
Without the Meeting Rooms list, the system cannot allocate the
appropriate dial numbers, Conference ID etc. and therefore cannot run
conferences.
Restore Failed Restoring the system configuration has failed as the system could not
locate the configuration file in the selected path, or could not open the
file.
Restore Succeeded Restoring the system configuration has succeeded. Reset the MCU.
Restoring Factory Defaults. Default
system settings will be restored once
Reset is completed
Default system settings will be restored once Reset is completed.
Collaboration Server fails to connect to
Active Directory server.
Collaboration Server is uploading the
version file. To cancel the upload and
the upgrade, reset the Collaboration
Server
Collaboration Server user/password
list will be reset
Active Alarms
Alarm Code Alarm Description