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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 524
Upgrading to Multiple Services
1 Gather Network Equipment and Address Information for each of the networks that will be connected
to the Collaboration Server unit. For a list of required address, see the RMX™ 1800 Getting Started
Guide, Gather Network Equipment and Address Information.
2 Upgrade to the new version and install the activation key that contains the Multiple Services license
as described in the RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Release
Notes.
3 Place several calls and run conferences to ensure that the system upgrade was completed
successfully.
4 Modify the required System Flag to enable Multiple Services, DO NOT reset the MCU yet.
5 Connect the additional network cables to the Collaboration Server and change existing connections
to match the required configuration as described in the appropriate RealPresence Collaboration
Server (RMX) Hardware Guide.
At this point, the Management Network can be modified to match the required local network settings
.
6 Reset the MCU.
7 Connect to the MCU and add the required IP Network Services to accommodate the networks
connected to the Collaboration Server unit.
8 Select a Network Service to act as default for dial out and gateway calls for which the Network
Service was not selected.
9 Place several calls and run conferences to ensure that the system is configured correctly.
Gather Network Equipment and Address Information - IP Network
Services Required Information
It is important that before connecting multiple networks and implementing Multiple Services in the
Collaboration Server, that you obtain the information needed to complete the IP Network Service
configuration for each connected network from your network administrator.
If the RealPresence Collaboration Server (RMX) 2000 you are upgrading does not include RTM
ISDN or RTM LAN cards, you must install at least one RTM LAN card to enable the definition of
multiple Network Services. If no RTM ISDN or RTM LAN cards are installed, the RealPresence
Collaboration Server (RMX) 2000 works in a single Network Service mode and an alarm is issued by
the system. For more details about the installation of RTM LAN cards, see the RealPresence
Collaboration Server (RMX) 2000 Hardware Guide.
Network Equipment and Address Information per IP Network Service
Parameter Local Network Settings Note
Signaling Host IP address
Media Board IP address (MPM 1)