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7-9
Resolving Problems | 7-9
•
Make sure the printer’s environment falls within the required
temperature and humidity range.
•
Make sure the paper is not too thick or too thin. See pages 2-1 and A-4
for paper specifications.
•
Make sure no foreign objects are inside the printer.
•
Make sure the printer isn’t located in a brightly lit area. The paper
sensor may not be able to operate correctly.
•
Make sure the
Media Type
and
Paper Source
settings in the printer
software are correct.
•
Make sure the platen gap setting is correct for the paper or media you’re
printing on. See page 2-13 for more information.
•
If you’re not using EPSON media, make sure you register and select
your paper’s thickness. See page 2-18 for more information.
Solving Roll Paper Feed Problems
If your roll paper is curled too tightly and doesn’t feed out of the printer, you
can use the three paper guides. Extend the guides as shown below:
Caution
Use the paper guides only
if paper is curled and
doesn’t feed properly.
Otherwise, the paper
guides may damage
your prints.