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A-61588 July 2008 7-5
Scan Station Issues Possible Solution
Image appears to be cut off
If you are scanning a document with a reflective area (such as a
hologram on a credit card), and this reflective area is fed “face up” and
off-center such that it passes over the left-edge sensor, the sensor will be
triggered as if it were the end of the page and will result in a cut-off
image.
• Rescan the document by feeding it face down.
Roller marks appear on the document
after scanning
Clean the rollers. See the procedures in Chapter 6, Maintenance.
Images have black background bleed-
through
When scanning translucent documents, black bleed-through may be
displayed on the image. To minimize this, adjust the Contrast value or
select Fixed Processing to improve the image.
Dark vertical line on edge of document
This indicates that dust may be on the calibration strip. Clean the upper
and lower imaging guides, including the white strip. See Chapter 6,
Maintenance for procedures.