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A-61588 July 2008 B-5
Included with selected Kodak Scan Station is a Limited Warranty
Registration card and a Limited Warranty Summary card. The Limited
Warranty Summary card is specific by model. The Limited Warranty
Summary card contains important warranty information, including the
model number and the Limited Warranty. Refer to the Limited Warranty
Summary card to determine the available Service Methods applicable
to the particular Kodak Scan Station.
If the Limited Warranty Registration card or Limited Warranty Summary
card cannot be located, additional information may be obtained about
the product, including updated warranty and service program
information and restrictions, online at: http: www.Kodak.com/go/
docimaging or by phone at (800) 822-1414.
To avoid service delays, Kodak urges end users to complete and return
the enclosed Limited Warranty Registration Card at the first opportunity.
If you cannot locate the Limited Warranty Registration card, you may
register online at: http: www.Kodak.com/go/docimaging or by phone at
(800) 822-1414.
Kodak also provides a variety of service programs that may be
purchased to assist with the use and care of the Kodak Scan Station.
Kodak is committed to providing its customers with quality,
performance, reliability and service under the Limited Warranty.
On-site service For the selected Kodak Scan Station, and after the Response Center
verifies a hardware problem, a service call will be opened and logged.
An Kodak Field Engineer will be dispatched to the product location to
perform repair service if the product is located within the contiguous
forty-eight (48) United States, in certain areas of Alaska and Hawaii,
and if there are no security, safety or physical requirements that would
restrict the Field Engineer’s access to the Scan Station. For additional
information on service areas, please visit our website at:
www.Kodak.com/go/docimaging. On-Site Service will be provided
between the hours of 8 a.m. and 5 p.m. local time, Monday through
Friday (excluding Kodak holidays).
AUR AUR may be one of the easiest and most comprehensive service
offerings in the industry. In the unlikely event of a product defect, for
eligible purchasers of certain Kodak Scan Stations, Kodak will replace
that product within two business days.