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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 568
25 If the video slide file was not uploaded to the MCU prior to the IVR Service definition, click the:
Add Slide - Low Resolution button to upload a Low Resolution Slide.
Add Slide - High Resolution button to upload a High Resolution Slide.
The Install File dialog box opens. The uploading process is similar to the uploading of audio files.
For more information, see step 6 above.
26 Click the DTMF Codes tab.
Invite
Participant
See Inviting Participants using DTMF.
Note: The Invite Participant feature is not available in SVC conferences and for SVC
participants in mixed CP and SVC conferences.
Dial out
protocols
order
Select the order of the network protocols that will be used by the system to dial the
destination number. The system will start dialing using the first protocol, and if the call is not
answered it will continue with the second, third and fourth protocols (if they are enabled)
until the call is answered. By default, H.323 is set as the first protocol and SIP as the second
while the remaining protocols are disabled (set to Off).
For PSTN calls, select the PSTN protocol and not ISDN.
Set PSTN before ISDN if both PSTN and ISDN protocols are required.
DTMF
forward
duration
Use this field when connecting to another conferencing entity with an IVR, requiring the
input of a password, destination number or ID. Enter the number of seconds that the system
will wait for the input of additional DTMF digits such as a password or conference number.
Range: 10 - 600 seconds
Default: 60 seconds.
• The video slide must be in a .jpg or .bmp file format. For more information, see Creating a
Welcome Video Slide.
• Customized H.261 slides are not supported.
New Conference IVR Service Properties - Video Services Parameters
Video
Services Description