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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 876
RTM ISDN card not found RTM ISDN card is missing.
Install the RTM ISDN card.
RTM ISDN card startup procedure
error
The RTM ISDN card cannot complete its startup procedure (usually after
system reset).
Check the card and/or reset the card.
Secured SIP communication failed Error status (408) received from SIP proxy.
Security mode failed. Certificate has
expired.
Security mode failed. Certificate host
name does not match the
Collaboration Server host name.
Security mode failed. Certificate is
about to expire.
Security mode failed. Certificate not
yet valid.
Security mode failed. Error in
certificate file.
Service Request failed
SIP registrations limit reached SIP registrations limit reached.
SIP TLS: Certificate has expired The current TLS certificate files have expired and must be replaced with
new files.
SIP TLS: Certificate is about to expire The current TLS certificate files will expire shortly and will have to be
replaced to ensure the communication with the OCS.
SIP TLS: Certificate subject name is
not valid or DNS failed to resolve this
name
This alarm is displayed if the name of the Collaboration Server in the
certificate file is different from the FQDN name defined in the OCS.
SIP TLS: Failed to load or verify
certificate files
This alarm indicates that the certificate files required for SIP TLS could
not be loaded to the Collaboration Server. Possible causes are:
• Incorrect certificate file name. Only files with the following names can
be loaded to the system: rootCA.pem, pkey.pem, cert.pem and
certPassword.txt
• Wrong certificate file type. Only files of the following types can be
loaded to the system: rootCA.pem, pkey.pem and cert.pem and
certPassword.txt
• The contents of the certificate file does not match the system
parameters
SIP TLS: Registration handshake
failure
This alarm indicates a mismatch between the security protocols of the
OCS and the Collaboration Server, preventing the Registration of the
Collaboration Server to the OCS.
Active Alarms
Alarm Code Alarm Description