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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 890
LAN 0, LAN 1, LAN 2 Properties:
The Collaboration Server unit’s chassis contains 3 external LAN connectors which register the following
information listed below. The information will be refreshed every 8 seconds and also contains a peek
detector to log the maximal values, since the last peek values reset.
» Click Close to return to the HW Monitor pane.
Diagnostic Mode (RealPresence Collaboration Server
(RMX) 1500/2000/4000)
Diagnostic Mode is a debugging tool for performing hardware diagnostics that detect malfunctions in the
hardware component’s performance. Diagnostics are performed only for the MFA, CPU and Switch (Cards:
MPMx/MPMrx, CPU, RTM IP and RTM ISDN). Two types of Diagnostic Modes are available:
● Basic Mode
● Advanced Mode
A user using an Administrator Login, will be able to view and access the Basic Mode. However, a
Administrator “user” with Administrator permissions must be defined on the Collaboration Server system.
For more information see Adding a New User . A SUPPORT user can access both the Basic Mode and
Advanced Mode Diagnostics.
When Diagnostic Mode is initialized, the MCU is reset and upon restarting, the MCU will enter Diagnostic
Mode. Entering this mode causes the MCU to terminate all active conferences and prohibits conferences
from being established.
Diagnostic Mode is only enabled when connecting directly to the Shelf Management server.