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Troubleshooting and Support
7 Troubleshooting and
Support
This chapter contains information on the following topics:
• Resetting the camera (page 136)
• HP Image Zone software, including system requirements
and HP Image Zone Express (page 137)
• Using the camera without installing the HP Image Zone
software (page 139)
• Possible problems, causes, and solutions (page 145)
• Error messages on the camera (page 160)
• Error messages on the computer (page 172)
• Getting assistance from HP (including web and phone
support) (page 174)
NOTE: For more information about solutions to problems
mentioned here, as well as any other issues you might
have with your camera or the HP Image Zone software,
see the HP Customer Support website:
www.hp.com/support.