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HP Photosmart R717 User’s Manual
Error Messages on the Computer
Message Possible cause Solution
Cannot Connect
To Product
The computer
needs to access
files in memory
during
HP Instant Share
setup. But either
the internal
memory is full,
or if an optional
memory card is
installed, the
card is either full
or locked.
If internal memory or the
optional memory card is
full, transfer the images to
a computer (see
page 117) and then
delete the images from the
camera to free-up space
(see page 96). If the
optional memory card is
locked, unlock it by
switching the locking tab
on the card to the
unlocked position.
The camera is
turned off.
Turn on the camera.
The camera is
not working
correctly.
Try connecting the camera
directly to a PictBridge-
certified printer, and print
an image. This will verify
that the optional memory
card, USB connection, and
the USB cable are
functioning correctly.
The cable is not
connected
correctly.
Make sure that the cable is
firmly connected to the
computer and camera.