Filter
Top Products
149
Troubleshooting and Support
The camera
does not
respond
when I press
a button
(continued).
The camera
has stopped
operating.
• Reset the camera (if the AC
adapter is connected to the
camera, disconnect it first).
See
page 136.
• Reset the camera
• Check to see if the memory
card is defective. If it is
defective, replace the memory
card (see page 18).
• Format the internal memory
and/or the optional memory
card (see page 18).
The camera
needs time to
lock focus and
exposure.
Use Focus Lock (see page 41).
The camera is
using a flash
setting with
Red-eye
Reduction.
It will take longer to take a picture
with Red-eye Reduction. The
shutter is delayed because of the
additional flash. In turn, make
sure your subjects wait for the
second flash.
The scene is
dark and the
camera is
taking a long
exposure.
• Use the flash.
• If using flash is not possible,
then use a tripod to keep the
camera steady during the
long exposure time.
• Make sure that the Focus
Assist light is set to Auto (see
page 124).
Problem Possible cause Solution