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Troubleshooting and Support
I have to
recharge the
Lithium Ion
battery
frequently
(continued).
The Lithium Ion
battery you are
using was
recharged
incorrectly.
A battery that is new or has not
been charged recently must be
recharged to reach full capacity
(see
page 183).
Extended
Image Display
use for Live
View or video
recording,
excessive flash
use, and
excessive
zooming
consume a lot
of battery
power.
See Extending Battery Life on
page 184.
The Lithium
Ion battery
will not
charge.
Battery is
already
charged.
Battery charging will not start if
the battery was recently charged.
Try charging it again after it has
drained awhile.
The wrong AC
power adapter
is being used.
Use only the HP AC power
adapter approved for use with
this camera (see
page 193).
The battery is
damaged or
bad.
A Lithium Ion battery degrades
over time and can fail. If the
camera detects a problem with
the battery, it will not start
charging or will stop charging
prematurely. Purchase a new
battery (see page 193).
Problem Possible cause Solution