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Troubleshooting and Support
HP Photosmart Website
Visit www.hp.com/photosmart for the following information:
• Tips on using your camera more effectively and creatively
• HP digital camera driver updates and software
• Register your product
• Subscribe to newsletters, driver and software updates,
and support alerts
Support Process
The HP support process works most effectively if you perform
the following steps in the order specified:
1. Review the troubleshooting section of this User’s Manual
(see Problems and Solutions on page 145).
2. Access the HP Customer Care website for support. If you
have access to the Internet, you can obtain a wide range
of information about your digital camera. Visit the
HP website for product help, drivers, and software
updates at www.hp.com/support.
Customer Support is available in the following languages:
Dutch, English, French, German, Italian, Portuguese,
Spanish, Swedish, Traditional Chinese, Simplified
Chinese, Japanese, Korean. (Danish, Finnish, and
Norwegian support information is available in English
only.)
3. Access HP e-support. If you have access to the Internet,
connect with HP via e-mail by going to:
www.hp.com/support. You will receive a personal reply
from an HP Customer Support technician. E-mail support
is available in the languages listed at that website.