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Contacting Customer Support
B-3
R4C4410
Rev. C
A5 size SUPPORT.FM
2/11/00 Pass 3
R
Proof Sign-off:
BLE H.Kato E.Omori
F.Fujimori
SEI M.Kauppi
B
For Australian Users
EPSON Australia wishes to provide you with a high
level of Customer Service. As well as this
User's Guide
,
we provide the following sources for obtaining
information.
EPSON FAXBACK
EPSON FAXBACK will fax you the latest
specifications and pricing for most EPSON products
offered in Australia. There is also technical
information including details of the latest software
and drivers available. Phone (02) 9903 9075 and the
system will guide you through a number of choices
before faxing the information to your fax machine.
EPSON Bulletin Board System
This is where you can download the latest software
and drivers. Visit the BBS to check out the latest
versions. If you have a modem, phone (02) 9417 5090.
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages.
Worth taking your modem here for the occasional
surf! You can get the same information as offered on
the EPSON FAXBACK and the EPSON Bulletin Board
plus more.
Your dealer
Don’t forget that your dealer can often help identify
and resolve problems. The dealer should always be
the first call for advice on problems. They can often
solve problems quickly and easily as well as give you
advice on the next step to take.
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to
make sure our clients have access to advice. Operators
on the Helpdesk can aid you in diagnosing hardware
and software problems. They can also advise you on
the latest EPSON products and where the nearest
dealer or service agent is located. Many types of
queries are answered here.