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104 Problem Solving
■ If you’re printing from a computer, make sure the paper Type/Media Type setting
matches the paper you loaded; see page 61 for guidelines.
■ Make sure the printable side of the paper is face up. It’s usually whiter or shinier.
■ The ink cartridges may need replacing. To replace an ink cartridge, see page 89.
■ Run the Print Head Alignment utility; see page 93 for instructions.
Your printout is blurry or smeared.
■ Use EPSON papers to ensure proper saturation and
absorption of genuine EPSON inks.
■ Make sure you load paper with the printable side face
up. The printable side is usually the whiter or brighter
side of the paper.
■ Make sure your paper isn’t damp or curled, or loaded
face down (the printable side should be face up). If it’s damp or curled, reload a new stack
of paper.
■ When printing on special paper, check the instructions in the paper package. You may
need to use an included support sheet or load your paper one sheet at a time.
■ Make sure your paper meets the specifications listed in the on-screen Reference Guide.
■ Run the Print Head Alignment utility. See page 93 for instructions.
■ Remove each sheet from the output tray after printing, especially when you’re printing on
transparencies.
■ If the options above don’t work, try using the Thick paper and envelopes setting:
Windows: From the
Maintenance tab in the Printing Properties or Preferences window,
click
Printer and Option Information, then select Thick paper and envelopes.
Mac OS X: From the Print window, choose
Extension Setting in the popup menu, then
select
Thick paper and envelopes.
Mac OS 9: From the Advanced print window, select
Thick paper and envelopes.
Make sure you disable the Thick paper and envelopes option before printing on other
types of paper, or print quality may be reduced.
Your printout is grainy.
■ Try using a higher quality paper.
■ Select a higher print quality setting. If you’re printing from Windows, see page 58. If
you’re printing from a Macintosh, see page 60.
Pbasics.book Page 104 Tuesday, June 1, 2004 1:31 PM