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Problem Solving
See these sections to diagnose and solve printer problems:
■ “Diagnosing Problems” below
■ “Setup or Software Installation Problems” on page 101
■ “Printer Problems” on page 102
■ “Print Quality Problems” on page 103
■ “Problems With Paper Feeding” on page 106
■ “CD/DVD Printing Problems” on page 107
■ “Miscellaneous Printout Problems” on page 107
■ “Uninstalling Printer Software” on page 109
■ “Where To Get Help” on page 111
Diagnosing Problems
Your EPSON Stylus Photo R300 Series printer includes a number of ways to help you
diagnose problems:
■ To identify the most common problems, check for messages on the control panel display
and follow the instructions provided.
■ If you’re not sure whether the problem is coming from your printer or the computer, run
a printer check as described on page 100.
■ Check for solutions in the following sections of this chapter. If none of the suggested
solutions solve your problem, contact EPSON as described on page 111.
Pbasics.book Page 97 Tuesday, June 1, 2004 1:31 PM