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Where To Get Help 111
10. Select Uninstall from the pull-down menu and click the Uninstall button. Follow the
on-screen instructions and click
Quit when you’re done.
11. In the Drivers folder, double-click the
PhotoStarter folder, double-click the OS 8-9
folder, then double-click the
Installer icon. When you see the license agreement, click
Accept.
12. Select
Uninstall from the pull-down menu and click the Uninstall button. Follow the
on-screen instructions and click
Quit when you’re done.
13. Restart your Macintosh.
When you are ready to reinstall the printer software, follow the correct instructions for your
operating system on your printer’s Start Here sheet.
Note: Remember that you don’t need to reinstall your optional photo software or
on-screen Reference Guide, and you won’t see the license agreement.
Where To Get Help
EPSON provides technical assistance 24 hours a day through the electronic support services
and automated telephone services listed below:
To speak to a technical support representative, dial:
■ U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to
4
PM, Saturday.
■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Service Access
World Wide Web From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download drivers
and other files, look at product documentation, access
troubleshooting information, and receive technical advice through
e-mail.
Automated
Telephone Services
A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your EPSON
SoundAdvice
SM
code is 70500. Use this code to quickly select the
EPSON Stylus Photo R300 Series printer in SoundAdvice.
Pbasics.book Page 111 Tuesday, June 1, 2004 1:31 PM