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11 Frequently Asked Questions
Software installation problems
272
Software installation problems
Problem Solution
I cannot install the Palm Desktop
software on my Windows computer.
Try the following:
1 Disable any virus scanning software on your computer.
2 Press Ctrl-Alt-Delete and end all tasks except Systray and
Explorer.
NOTE: If a dialog box with buttons appears instead of a list of tasks,
click the Task List button and then end all tasks except Systray and
Explorer.
3 Make sure your computer has at least 30 MB of disk space
available.
4 Delete all temporary files.
5 Run ScanDisk on your computer.
6 Reinstall Palm Desktop software.