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11 Frequently Asked Questions
Beaming problems
278
Beaming problems
When I perform a HotSync operation,
my information does not transfer to
Palm Desktop software.
• If you have performed a HotSync operation successfully,
but you cannot find the data from your handheld on
Palm Desktop software, check to see you have the correct
user name selected for viewing data.
• On the Windows system tray, click the HotSync Manager
icon and choose Custom. Check that all conduits are
set to synchronise files.
My handheld displays the message
"Waiting for sender" when it’s near my
computer’s infrared port.
• Your computer’s infrared port may be set to search
automatically for the presence of other infrared devices.
Consult the documentation for your operating system for
information about turning off this option.
• In some cases, simply moving your handheld away from
the computer’s infrared port solves the problem.
I want to synchronise my computer with
more than one handheld.
If the computer running Palm Desktop software synchronised with
more than one handheld, each handheld must have a unique
name. Assign a user name to your handheld the first time you
perform a HotSync operation. See "Creating a user profile" on
page 213.
IMPORTANT: Please be aware that synchronising more than one
handheld with the same user name causes unpredictable results and,
potentially, loss of information on your handheld.
Problem Solution
Problem Solution
I cannot beam data to another Palm OS
handheld.
• Confirm that your handheld and the other Acer handheld
are between ten centimeters (approximately 4”) and one
meter (approximately 39”) apart, and that the path
between the two handhelds is clear of obstacles. Beaming
distance to other Palm OS handhelds may be different.
• Move your handheld closer to the receiving handheld.
When someone beams data to my
handheld, I get a message, telling me it
is out of memory.
• Your handheld requires at least twice the amount of
memory available as the data you are receiving. For
example, if you are receiving a 30K application, you must
have at least 60K free.
• Perform a soft reset. Refer to "Performing a soft reset"
on the Acer s50 and s60 Handhelds Quick Guide.