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11 Frequently Asked Questions
Operating problems
273
Operating problems
Problem Solution
I don’t see anything on my handheld
screen.
Try each of these in turn:
• Press an application button to ensure your handheld is
turned on.
• Tap the Brightness Control icon on the upper-left
corner of the Graffiti
®
writing area. In the Adjust
Brightness dialog box, adjust the brightness level by
holding down the up scroll button for a few seconds. If
this doesn’t work, hold the down scroll button for a few
seconds.
• If your handheld was exposed to the cold, make sure it is
at room temperature.
• Recharge the unit.
• Perform a soft reset. If your handheld still doesn’t turn
on, perform a hard reset. See "Resetting your Acer
handheld" on the Acer s50 and s60 Handhelds
Quick Guide for instructions.
IMPORTANT: WIth a hard reset, all records and entries stored in your
handheld are erased. Never perform a hard reset unless a soft reset
does not solve your problem. You can restore any data previously
synchronised with your computer during the next HotSync operation.
I get a warning message telling me
memory in my handheld is full.
• Purge records from Date Book and To Do List. This deletes
To Do List items and past Date Book events from the
memory of your handheld. See "Purging records" on
page 32.
You may need to perform a HotSync operation to recover
the memory. Refer to "9 Exchanging and updating data
using HotSync operations" on page 213.
• Delete unused memos and records. If necessary, you can
save these records. See "Deleting records in your basic
applications" on page 31.
• If you have installed additional applications on your
handheld, remove them to recover memory. See "To
remove an add-on application from your handheld" on
the Acer s50 and s60 Handhelds Quick Guide.
My handheld keeps turning itself off. Your handheld is designed to turn itself off after a period of
inactivity. This period can be set at one, two, or three minutes.
Check the Auto-off setting on page 247.
My handheld is not making any sounds. Check the system and game sound settings. Refer to page 248.
You can also check the alarm sound settings on page 232.