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128 Chapter 12
Troubleshooting
Inner cover is open. Close the inner
cover and press [OK].
If the Inner Cover is open when starting normal printing, close it before
pressing [OK] on the machine.
Do not open or close the Inner Cover when printing. This may damage the
machine.
Some ink tanks are not installed in
place.
U072
More than one ink tank of the
following color is installed.
U071
Possible causes are as follows:
z Some ink tanks are not installed in place.
z More than one ink tanks of the same color are installed.
Confirm that the ink tanks are installed in the appropriate positions. See
“Replacing an Ink Tank” on page 108.
The waste ink absorber is almost
full. Press [OK] to continue but early
replacement recommended. <See
manual>
Ink used for cleaning is absorbed in a waste ink absorber placed in the
machine.
Press [OK] to cancel the error so that you can continue printing. Once the
waste ink absorber becomes completely full, printing cannot be done until
the waste ink absorber is replaced.
Canon recommends to contact the Canon Customer Care Center as soon
as possible.You will need to replace a particular part of the machine.
The following ink tank cannot be
recognized.
U140
U043
Possible causes are as follows:
z The ink tank may not be installed properly (The lamp on the ink tank is
off). Install the appropriate ink tank.
z The ink tank may not be compatible with this machine (The lamp on the
ink tank is off). Install the appropriate ink tank. See “Replacing an Ink
Tank” on page 108.
The following ink tank cannot be
recognized.
U150
z Ink tank errors have occurred (The lamp on the ink tank is off).
Replace the ink tank.
See “Replacing an Ink Tank” on page 108.
z The ink tank that is not supported by this machine is installed (The
lamp on the ink tank is off).
Install the appropriate ink tank.
See “Replacing an Ink Tank” on page 108.
The remaining level of the following
ink cannot be correctly detected.
U130
An ink tank that was once empty is installed.
Replace the ink tank.
Printing under the situation may damage the Print Head.
Canon shall not be liable for any machine malfunction or damage caused
by refilled ink tanks.
If you want to continue printing with the refilled ink tank installed, press
and hold [Stop/Reset] for at least 5 seconds, and then release it. Using
refilled ink tanks are memorized.
* This operation will release the function for detecting the remaining ink
level.
Incompatible device detected. Disconnect the camera cable, and reconnect it.
Depending on the model or brand of your device, you may have to select a
print mode compliant with PictBridge before connecting the camera.
You may also have to turn on the camera or select Play mode manually
after connecting the camera to the machine. Perform necessary
operations according to the instruction manual supplied with your
camera.
If the error is still unresolved, there is a possibility that you are using a
digital camera or digital video camcorder that is not supported by this
machine. Use a digital camera or digital video camcorder compatible with
this machine.
Message Action